XO-NANO Smartfoam Privacy Center

This policy describes how XO-NANO Smartfoam (“we,” “us,” or “our”) collects, uses, and shares information from visitors to our corporate website. 

1. Information We Collect 

Information You Provide – We collect personal information that you voluntarily provide, such as when you fill out a contact form or subscribe to a newsletter. This may include your name, email address, phone number, and message content. 

Information Collected Automatically – When you visit our website, we automatically collect certain device and browsing information (e.g., IP address, browser type, operating system, referring URLs, and pages viewed). This data is collected using cookies and similar technologies. 

2. How We Use Your Information 

We use your information to: 

• • • • Respond to inquiries and communicate with you
      • Operate, maintain, and improve our website and services
      • Send you marketing communications (only if you have opted in)
      • Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

We use cookies to enhance your experience and understand how visitors interact with our site. You can adjust your browser settings to refuse cookies or notify you when one is set. If you disable cookies, some site features may not function properly.

4. How We Share Information

We do not sell or rent personal information. We may share data with third-party service providers (e.g., hosting, analytics, or email delivery) who are contractually required to protect your information and process it only on our behalf. We may also disclose information if required by law or to protect our legal interests. 

5. Data Retention and Transfers

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law. If data is transferred outside the United States, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.

6. Security

We implement administrative, technical, and physical safeguards to protect your data, including encryption (TLS 1.3 for data in transit), secure data centers, and restricted employee access. However, no system is entirely secure.

7. Contact Us

For questions about this Corporate Privacy Policy: 
info@xonano.com 
XO-NANO Smartfoam, 1293 N State Street, Orem, UT 84057 

This policy explains how we collect, use, and protect your information when you use XO-SOLE smart insoles, the user dashboard, and related services (collectively, the “Services”).

1. Information We Collect

a. Information You Provide

• • • • Account Information: When you create an XO-SOLE account, we collect personal details such as your name, email address, password, age, sex, height, weight, and shoe size to personalize biomechanical analysis. 
        
      • Payment Information: Purchases are processed by a secure third-party payment provider. XO-NANO does not store full credit card details.

b. Information Collected Automatically

• • • • XO-SOLE Data: When you use your insoles, we collect biomechanical and activity data, including gait analysis, pressure distribution maps, cadence, and step count. 
        
      • Usage Information: We collect information about how you interact with the Services (e.g., timestamps, features used). 
        

c. Information from Thrid-Party Services (e.g. Garmin)

If you connect a third-party service, we collect data you authorize us to access, such as workout data, GPS routes, and physiological metrics.

2. How We Use Your Information

We use your data to:

• • • • Provide and Improve Services: Operate the XO-SOLE ecosystem, display your results, and improve performance and accuracy. 
      • Integrate Third-Party Data: Enrich XO-SOLE insights using connected services (e.g., overlaying Garmin GPS data with XO-SOLE force data).
      • Advance Our Algorithms: Use aggregated, de-identified data to train models and enhance product performance. This data cannot be traced back to you. 
        
      • Communicate with You: Send service-related updates and account notifications. 
        
      • Ensure Safety and Security: Detect and prevent misuse or unauthorized access. 
        

We rely on your consent, contractual necessity, and our legitimate interest in improving the product as lawful bases for processing your data. 

3. How We Share Information

We do not sell or rent personal data. We only share it:

• • • • With your consent
      • With trusted service providers bound by confidentiality
      • As required by law or to protect rights and safety
      • As part of a merger, acquisition, or business transfer (with notice)

4. Your Rights and Choices

You have the right to:

• • • • Access and Update: View or edit your account data through your dashboard. 
        
      • Portability: Request an export of your XO-SOLE data in a structured, machine-readable format. 
        
      • Delete: Request deletion of your personal data by contacting info@xonano.com. 
        
      • Manage Connections: Disconnect third-party services through either your XO-SOLE account or the third-party’s settings. 
        

5. Data Retention

We retain your XO-SOLE data as long as your account remains active. If you request deletion, we will remove personal data from our systems within 30 days, except where retention is legally required or necessary for legitimate business purposes.

6. Data Security and Breach Notification 

We protect data using encryption (AES-256 for stored data, TLS 1.3 for transmissions), multi-factor authentication, and access controls. In the unlikely event of a data breach affecting your personal information, we will notify you promptly as required by law. 

7. Children’s Privacy

XO-SOLE services are not directed at children under 13, and we do not knowingly collect their personal data. 

8. “Do Not Track” and Analytics

Our services currently do not respond to “Do Not Track” signals. We may use analytics tools (e.g., Google Analytics) to understand usage patterns; you can opt out by visiting tools.google.com/dlpage/gaoptout. 

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification, and a revised “Last Updated” date will appear above. 

10. Contact Us

If you have any questions, requests, or concerns about this XO-SOLE Privacy Policy, please contact: 
info@xonano.com XO-NANO Smartfoam, 1293 N State Street, Orem, UT 84057 

Summary Table: What We Collect and Why